Networking:
9 Creative Ways to Keep in Touch©
By
Karen Susman
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Networking is not
just exchanging business cards. Networking is building relationships
for the long term. Maintaining relationships takes work. Here are some
creative ways to nurture relationships so they'll be there when you
need them.
-
Get face to
face with your customers on their turf. Visit their sites without
selling anything. Ask questions, look and listen. You'll learn how
to better serve your customers. You'll build trust and a relationship.
-
Invite a customer
- potential, past or present - to attend a business event with you.
Send a copy of the event notice just to inform him or her or as
a follow-up or preamble to your call. In this way, you've actually
created several contact opportunities.
-
Invite a customer
to sit with you at a meeting or luncheon. Introduce your customer
to everyone around you. This positions you as host and puts the
customer at ease.
-
Hang out where
your customers hang out. If they are members of professional associations
or charities, attend and support those causes.
-
Read what your
customers read. Read trade journals, neighborhood and regional newspapers.
Read church and school bulletins. You'll understand your customer's
needs and perspective. You can use this information to keep in touch.
-
Have a voice
mail message that informs and calls for action. Be brief. Leave
out the standard statement, "I'm either on another line or
away from my desk." Your callers tune that out. Give your callers
something practical and brief to listen to.
-
Lend a book
or tape to a contact. Deliver it. Follow up to see how he or she
liked it. Get together to discuss the content.
-
Interview a
customer or contact for an article you are writing. Everyone likes
to be thought of as an expert. Send your contact a copy of the published
article and offer to send it to his contacts. You'll promote the
expert, increase your credibility and gain exposure to potential
clients.
-
Ask a client,
contact or customer to review and comment on something you've written.
This could be a brochure, sales piece, article or letter. Ask for
suggestions. Send a thank you note.
-
Bonus: send
hand written notes for every conceivable reason. You'll be remembered.
Networking is not
a one night stand. Approach each person you meet as if you plan to keep
in touch forever. Then do it.
©Karen Susman.
Karen Susman,
Speaker/Author/Coach, works with organizations and individuals that
want to maximize their performance and quality of life. Check out her
free tips and articles at www.karensusman.com. Karen can be reached
at 1-888-678-8818 or karen@karensusman.com.
For more tips: 102
Top Networking Secrets: How to Follow Up, Keep in Touch and Turn Contacts
into Customers